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Monday, August 3 • 15:45 - 17:00
Games for Learning about Conflict Resolution (Ellen Grove) POPULAR

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Conflict isn’t inherently a bad thing – it’s inevitable when people are working closely together on things that they care about. In fact, diverging viewpoints can bring new insights to help teams move forward and create something new. Dealing with conflict head-on is challenging for many people, yet few teams spend time explicitly considering “how will we work together when things get rocky?” Teams need to build the skills to be able to navigate through rough times together and come out with win-win solutions.
This workshop will present useful models for considering team conflicts supported by games teams can use to develop and practice conflict resolution skills. The models address underlying drivers of conflict, modes for responding to conflict, assessing conflict severity to determine appropriate interventions, and the patterns of principled negotiation. The games build on the concepts to help participants gain insight and develop important skills in a non-intimidating and memorable way.
Learning Outcomes:
  • Understanding our own beliefs about and reactions to conflict
  • A useful model for identifying the drivers underlying conflict
  • A pattern for constructive conflict resolution based on principled negotiation
  • Games that can use with your teams to develop conflict management and resolution skills

avatar for Ellen Grove

Ellen Grove

Agile Partnership
business agility coach, software tester, Open Space facilitator, LEGO junkie, and organizational instigator

Monday August 3, 2015 15:45 - 17:00
Chesapeake 10/11/12