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Wednesday, August 5 • 15:45 - 17:00
Can you hear me now? Start listening instead (Judith Mills) Popular

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Abstract:
Have you experienced teams that lack ownership, that keep going to management for the answers that just won’t “step up”? In this session we will discuss why listening can help people and teams rise to the occasion and take ownership. By listening effectively we can ask the right questions for people and teams to change perceptions and take ownership.
In this interactive session we will talk about and practice listening and asking questions.
Learning Outcomes:
  • Scrum Master, coaches, mentors, and leaders at all levels will experience:
  • 1. How we stop listening once we think we know the answer
  • 2. How listening builds trust and respect
  • 3. How listening and asking builds ownership
  • 4. How asking questions can change perceptions
  • 5. Types of questions: Permission; Sharp; Probing; Outcome; - Reflection; Default/Always available questions; checking assumptions
Attachments:

Speakers
avatar for Judith Mills

Judith Mills

Coach, Judith Mills LLC
Judith Mills is an experienced software executive turned independent coach specializing in making organizations efficient with multiple Agile methodologies. Judith has extensive experience in guiding large organizations and teams through the adoption of Agile to create efficient and adaptable departments that deliver reliably and repeatedly. These organizations and teams have varied from smaller teams with everyone in one room to... Read More →


Wednesday August 5, 2015 15:45 - 17:00
National Harbor 3