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User Experience [clear filter]
Monday, August 3


Consensus That 'Sticks' (Jeremy Kriegel)
Limited Capacity seats available

An important aspect of your role on a team is facilitating large and often very different groups of people. We may be generating ideas, gathering information, processing ideas, or collecting feedback. Each person has something important to contribute and the success of the project is likely related to how successfully these interactions are facilitated.
In this intense workshop, you will use variations on simple techniques that will help you extract the maximum knowledge of your participants in a democratic way that will make sure everyone feels like they had a voice in the outcome. You will work through a number of different kinds of problems with a small team. You'll brainstorm using open-ended affinity mapping, and experiment with structured mapping to answer specific questions. You'll reorganize and prioritize. In short order, you'll have a clear consensus among the group that you can act on.
Whether you are an experienced facilitator or just starting to find yourself responsible for corralling a team of stakeholders, you will benefit from this workshop. Newer practitioners will learn a new tool that you can add to your practice and experienced practitioners will get some variations and polishing techniques to improve the use of this tool in your practice.
By the end of this session, you'll have the ability to identify which combinations of techniques will be useful for whatever problems your team is facing and have the confidence to lead them through the exercise. Once you are familiar with these techniques, you will find that they are very easy to deploy with little or no advanced preparation. All you need is a surface and a pad of sticky notes.

Learning Outcomes:
  • Understanding of the value of broad engagement for certain decisions
  • Understand the difference between collaborative idea generation and individual idea generation and when to use each
  • Understand the difference between structured and unstructured organization and when to use each
  • Experience with multiple combinations of each variant
  • Ability to lead the exercise themselves with their own teams

avatar for Jeremy Kriegel

Jeremy Kriegel

UX Director, Audible
Jeremy Kriegel has been designing great user experiences (UX) for 20+ years. Just as we need to understand the needs and context of users to craft a design solution, Jeremy believes that success also requires us to look at the business context to craft an appropriate design process... Read More →

Monday August 3, 2015 14:00 - 15:15
Chesapeake 1/2/3
Tuesday, August 4


The UX Connection: Driving Innovation on an Agile Project (Hugh Beyer)
Limited Capacity seats available

This session focuses innovation in Agile: how to develop and maintain a long-term vision while still driving an Agile team sprint by sprint. It’s hard for a UX team to do both—the pace of Agile sprints pull the team into the day to day work of individual stories. But if the UX team focuses only on stories they cannot develop the holistic view of the customer that leads to out-of-the-box solutions.
This session shows how you can do both. We lay out the work of the UX team, from user research through vision and architecture to UI design and implementation. We show how the UX team can use Scrum to organize its work in parallel with development so that the focus on vision and innovation is not lost. We show how to use Lean UX principles to work with development on that part of the UX job.
Learning Outcomes:
  • Participants will learn a model for integrating UX work with Agile development that accommodates all the non-coding aspects of UX and dovetails them with development sprints. They’ll have experienced the model a little in the session and have a sense of how it might play out in their own environment.

avatar for Hugh Beyer

Hugh Beyer

UX Architect, Cohealo
Hugh is a UX designer and thought leader with extensive experience in a wide variety of industries and product types. He has a strong track record creating innovative designs through user research, needs analysis, ideation and iteration, and of guiding teams through these activities.Hugh... Read More →

Tuesday August 4, 2015 10:45 - 12:00
Potomac 5/6


Prototyping: Iterating Your Way to Glory (Melissa Perri, Josh Wexler)
Limited Capacity seats available

Feel like your new product ideas are a bit stagnant? Most organizations start off strong in product development, but stop being innovative along the way. This happens when we focus too much on building instead of learning and iterating. In this workshop, you will learn how to overcome the psychological barriers to iteration by introducing a culture of learning into your organization using prototypes. Prototypes are a powerful tool for innovation, yet they are often misunderstood. You will learn about various prototypes, where best to use them, and the different types of fidelity. Through a hands on workshop we’ll get you out testing your ideas!
Learning Outcomes:
  • Understand a culture of learning and why it is important.
  • Learn about the psychological barriers to iteration and what you can do to overcome them.
  • Learn about the different types of prototypes and when to use them.
  • Learn about fidelity and the different components and levels.
  • Walk away with a useful tool (prototypes) to bring back to your teams that will get them iterating.

avatar for Melissa Perri

Melissa Perri

CEO of ProdUX Labs, Melissa Perri
Melissa Perri is a product manager, UX designer and speaker based in New York City. As CEO of ProdUX Labs, Melissa works on strategy and training for product management and UX teams around the world. As a practitioner and coach, she tackles her clients’ toughest product problems... Read More →
avatar for Josh Wexler

Josh Wexler

Director, Originate
Josh Wexler is an expert on early stage software innovation and prototyping process. He is currently a director of solutions at Originate, a digital product development firm. Previously, his company, Occom, was acquired by Originate. Occom was a firm offering ideation and product... Read More →

Tuesday August 4, 2015 14:00 - 15:15
National Harbor 10/11